This page details the full Terms and Conditions for orders placed with Oddbins via the internet or telephone. For a quick delivery guide about the options for your order, please click here. For details of our multi-drop delivery options, please click here.
1. Definitions
Unless the context requires otherwise, defined terms and expressions used herein shall have the meanings given to them in the Terms and Conditions of Sale at www.oddbins.com. In this Delivery Policy, the following words have the following meanings, except where the context requires otherwise:
1.1 “Delivery Address” means the address which you specify in your Order as the place where we should deliver the Goods.
1.2 “Standard Delivery” means delivery of Goods in accordance with Clauses 2.7.1 to 2.7.5 (inclusive).
1.3 “Next-Day Delivery” means delivery of Goods in accordance with Clauses 2.7.6 to 2.7.7 (inclusive).
1.4 “Saturday Delivery” means delivery of Goods in accordance with Clauses 2.7.8 to 2.7.11 (inclusive).
1.5 “Free Delivery” means delivery of Goods in accordance with Clauses 2.7.12 to 2.7.13 (inclusive).
2. Delivery
2.1 We will arrange the delivery of the Goods to the Delivery Address provided by the customer at the point they submit to this order. It is the customer's responsibility to provide an accurate Delivery Address and there is an option when placing your order to provide delivery instructions. We cannot be responsible for orders sent to incorrect addresses if the address in question was provided at the point of order. If you wish to update your Delivery Address after your order is submitted, please call our team on 0800 328 23 23 as soon as possible and we will do our best to help you. This phone line is open from 9am to 5:30pm, UK time.
2.2 We will own all Goods comprised in your Order until such time as we receive cleared funds the payment of your order in full. You shall be responsible for all Goods from the time of delivery.
2.3 Our obligation to arrange the delivery of the Goods will be discharged when the Goods are received and signed for at the Delivery Address by a person who appears to be: (i) authorised to take delivery and sign the delivery documentation presented by the courier and (ii) over 18. We cannot accept any instructions to leave the Goods in any location, however secure, without being signed for.
2.4 In most cases, we will use an external courier to deliver the Goods. All Orders will be delivered on working days, between 8am and 9pm for residential addresses and between 8am and 6pm for business addresses. We cannot specify the time at which Goods will be delivered. For the avoidance of doubt, time shall not be of the essence for delivery of the Goods.
2.5 The carrier will attempt to deliver the Goods two times, after which the intended recipient will be responsible for making arrangements with the carrier for delivery of the Goods. The carrier will return your Order to us, usually within 7 days following the failed third attempt, if it has not been collected or a suitable redelivery agreed with the carrier. If the Order needs to be dispatched again, either to the Delivery Address or another address, such dispatch shall be subject to an additional delivery charge, in line with those stated here.
2.6 We do not deliver to addresses outside the United Kingdom, the Channel Islands or to Post Office Boxes.
2.7 We currently have the following delivery options:
Standard Delivery:
2.7.1 Our Standard Delivery charge is £4.95, provided that the Goods are delivered to a single recipient at a single Delivery Address and unless delivery is included in the stated price;
2.7.2 Orders over £100 in value: may be eligible for free Standard Delivery, provided that the Goods are delivered to a single recipient at a single Delivery Address. For the purposes of calculating the value of your basket to be eligible for Free Shipping, Local Beer will be excluded. This is because Local Beer is shipped separately from one of our shops and the delivery cost is included in the price of each case of Local Beer;
2.7.4 Orders for delivery to more than one recipient and address: the charges set out in Clauses 2.7.1 to 2.7.3 (inclusive) will apply for each recipient, for each address;
2.7.5 Where you purchase or are eligible for Standard Delivery for the Goods, we shall use our reasonable endeavours to deliver such Goods within 3 Working Days of the order being confirmed to Delivery Addresses in the United Kingdom and 7 Working Days to Delivery Address with the postcodes set out in the table at the bottom of this page.
Next-Day Delivery:
2.7.6 Our Next-Day Delivery charge is £6.95 regardless of the value of your order, provided that the Goods are delivered to a single recipient at a single Delivery Address;
2.7.7 The deadline for despatching orders to be delivered the next working day is 2pm, UK time. Next-Day Delivery purchased as part of orders placed after 2pm will be despatched the following working day.
2.7.5 Where Next Day Delivery is selected for the Goods, we shall use our reasonable endeavours to deliver such Goods by the Next Working Day of the order being confirmed before 2pm Monday to Thursday per 2.7.7 and within 72 hours to Delivery Address with the postcodes set out in the table at the bottom of this page. No guarantee can be made on next working day deliveries as this service relies on the availability and schedule of our courier partners.
Saturday Delivery
2.7.8 Our Saturday Delivery charge is £11.95 regardless of the value of your order, provided that the Goods are delivered to a single recipient at a single Delivery Address;
2.7.9 Orders placed with Saturday Delivery for delivery to more than one recipient and address will be subject to the Saturday Delivery charge for each different recipient: the charges set out above will apply for each recipient, for each address;
2.7.10 Where you purchase Saturday Delivery for the Goods, we shall use our reasonable endeavours to deliver such Goods on the Saturday, provided that the Order is placed before 2pm on the preceding Friday. Saturday Delivery is not available for the places listed in the table at the bottom of this page or to business addresses. This table also applies to Next Day delivery.
Free Delivery Offers
2.7.12 Free delivery offers only valid on deliveries made to UK mainland addresses.
2.7.13 We reserve the right to limit the number of free deliveries per customer
2.8 We reserve the right to vary the delivery charges set out in Clauses 2.7.1 to 2.7.13 at any time.
2.9 We will not be liable for any late delivery.
|
Postcode |
Place |
|
KW1 to KW17 |
Kirkwall |
|
PA20 to PA23; PA24 to PA49; PA60 to 78 |
Isles of Jura, Colonsay, Coll |
|
PH19 to PH26; PH30 to PH44 |
Remote parts of Perthshire |
|
IM1 to IM9 |
Isle of Man |
|
HS1 to HS9 |
Western Isles |
|
IV |
Inverness |
|
BT |
Northern Ireland |
|
TR21 to TR25 |
Scilly Isles |
|
AB30; AB33 to AB36; AB42 to AB45; AB53 to AB56 |
Aberdeen |
|
DD8 to DD9 |
Dundee |
|
HS1 to HS9; IV41 to IV56; KA27 to KA28; KW15 to KW17; PA20; PA42 to PA49; PA62 to PA76; PH42 to PH44; ZE1 to ZE3 |
Scottish Offshore |